FAQ

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    Here you'll find answers to the most frequently asked questions.

    Frequently asked questions

    Non, cet appel est frauduleux. L’Arcom ne vous contactera jamais par téléphone pour vous demander des informations personnelles.
    Des individus se font actuellement passer pour des agents de l’Autorité et prétendent qu’une ligne téléphonique ouverte à votre nom a été utilisée à des fins frauduleuses. Leur objectif est de collecter vos informations personnelles dans le but de commettre ensuite des escroqueries.
    Dans ce type de situation, ne divulguez aucune information personnelle et, si besoin, contactez les services de police ou de gendarmerie afin de vérifier l’identité de votre interlocuteur ou d’être accompagné dans vos démarches.

    The channels are obliged to respect the advertised times, yet your early evening programs regularly start late.

    There are several reasons for this time difference:

    • program schedules, which are set at least 18 days before they are due to be broadcast, are given for information only
    • the duration of live shows is variable, impacting the entire program schedule
    • the length of a newscast also varies according to the density of current events
    • the number of commercials and trailers also impacts schedules.

    Mindful of viewers' interests, the French Superior Audiovisual Council (newly Arcom) held a consultation on May 27, 2019 with the heads of the TF1, Canal+, France Télévisions, M6, Altice Media, NRJ, Lagardère Active, L'Equipe groups and the Syndicat des éditeurs de la presse magazine (SEPM).

    At the end of the meeting, the TV channels committed to communicating, from September 2019, evening program start times more in line with the actual reality of their diffusion.

    Also browse :

    The press release on the first part of evening program diffusion schedules

    The decrees setting out France Télévision's specifications

    When it comes to protecting youngsters, Arcom's remit covers the audiovisuel and digital sectors. Supervision of diffusion in cinemas does not fall within the competence of Arcom.

    You can send your comments and find full explanations on the age classification of films and trailers on the website of the Centre national du cinéma et de l'image animée (CNC) by following this link.

    TV channels and radio stations are responsible for the content of the programs they show. They are free to decide which programs to air, depending on the audience they wish to reach and the diffusion rights they have acquired, as long as they abide by their legal obligations. Arcom does not intervene in their programming.

    To exercise your right of reply to radio and TV broadcasters, you can contact the channel or station concerned directly(click here to access the directory of operators). For all other questions and comments relating to the content of a program or its programming, you can contact the viewer and listener relations departments directly. You can find the contact details of these mediation services for the main national channels by following this link.

    The law entrusts Arcom with the task of guaranteeing plurality in the expression of currents of thought and opinion in the audiovisual media.

    Apart from election periods, during which a specific scheme is set up to record and monitor the speaking and airtime of political figures, Arcom verifies, throughout the year, the application by the audiovisual media of the rules it has defined.

    In accordance with the law, the speaking times of political figures transmitted by television and radio services to Arcom are communicated each month to the presidents of the French senate and French National Assembly and to the leaders of the political parties represented in Parliament, and are also published on this website.

    Arcom pays particular attention to election campaign periods. The legislator demands that Arcom send deliberations to audiovisuel communication services for the duration of campaigns. Arcom goes further: it intervenes prior to the opening of official campaigns, to specify the conditions for respecting plurality, which may vary according to the type of election.

    Find out more about the rules TV channels and radio stations must respect in terms of political plurality by following this link.

    Advertising is an essential source of funding for the economic development of TV channels, enabling them to finance new programs.

    However, the amount of time devoted to advertising on TV is governed by a number of legal texts: the decree of March 27, 1992 on the rules applicable to advertising and sponsorship (article 15), the mission statement and specifications of public TV channels, and the agreements of private channels. These texts specify the limits within which advertising messages may be programmed.

    Arcom ensures that channels comply with these limits. Largely financed by the contribution to public audiovisuel (the new name for the licence fee), public channels (France 2, France 3, France 4, France 5, in particular) are not authorized to use advertising to the same extent as private channels: on France 2 and France 3, for example, advertising may not exceed an average of six minutes per hour, with a maximum of eight minutes in any given hour. Advertising is prohibited after 8 p.m. (only sponsorship and generic advertising are allowed). On private channels, the average daily duration of commercials is nine minutes per hour, but these channels can show up to twelve minutes of advertising in any given hour.

    Lors de la Coupe du monde de football 2026, diffusée en France notamment sur M6, les téléspectateurs constateront l’apparition de nouvelles coupures pendant les matchs. Ces interruptions correspondent aux "pauses d’hydratation" que la FIFA a décidé de mettre en place de manière systématique.

    Cette évolution de l’organisation du jeu soulève une question pour le public : ces nouvelles pauses peuvent-elles donner lieu à publicité lors de la retransmission des matchs et dans quelles conditions ?

    Un sujet d’alerte est notamment la possibilité que ces pauses puissent donner lieu à une augmentation de l’exposition du public aux publicités pour les jeux d’argent et de hasard, particulièrement présentes lors des retransmissions sportives.

    L’Arcom estime dès lors utile de rappeler le cadre réglementaire applicable et la manière dont il s’applique à cette situation nouvelle.

    Would you like to show a match or sporting event in a non-private manager? Arcom is not involved in sports event broadcasting.

    We recommend that you take the following steps:

    Contact the Association of composers and music providers to protect copyright and royalties.

    Contact the Association of composers and music providers to protect copyright and royalties(Association des auteurs, compositeurs et éditeurs de musique- Sacem) to find out whether it is possible to broadcast the match, and under what terms and conditions. The Association of composers and music providers to protect copyright and royalties, which issues diffusion authorizations to establishments (bars, sports halls, restaurants, bowling alleys, etc.).

    https://clients.sacem.fr/autorisation ASSOCIATION OF COMPOSERS AND MUSIC PROVIDERS TO PROTECT COPYRIGHT AND ROYALTIES.

    https://clients.sacem.fr/autorisations/evenement-sportif-occasionnel ASSOCIATION OF COMPOSERS AND MUSIC PROVIDERS TO PROTECT COPYRIGHT AND ROYALTIES

    Contact the broadcaster

    As images are not copyright-free by default, you should ensure that your use of these audio and video contents does not contravene the French intellectual property code.

    Diffusion is always subject to certain conditions. Depending on the competition, you will need to make a demand to the owner of the images. The broadcaster will inform you of the conditions for retransmission.

     

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