- Home
- About us
- Our missions
- Supervise online platforms and social networks
Supervise online platforms and social networks
Summary
The French regulatory authority for audiovisual and digital communication is called upon to intervene on issues linked to the activity of online platforms, particularly in terms of fighting against the manipulation of information or online hate.
We ensure that platforms implement their reporting and moderation obligations in a transparent and balanced way.
Arcom is responsible for the systemic regulation of platforms involved in online intermediation, such as video-sharing platforms, social networks, search engines, aggregators and application stores. These services are obliged to implement tools and means to meet the major public policy objectives of fighting unlawful and harmful content, and protecting the public.
Understanding Arcom's action for a safer Internet
Fight against information manipulation
In terms of fighting information manipulation, the 2018 law requires platforms to make a reporting scheme accessible and visible, and to deploy complementary measures, for example in favor of the transparency of their algorithms.
Arcom report: measures taken by online platforms
The law on the fight against the manipulation of information entrusts Arcom with the task of drawing up a report on the application and effectiveness of measures implemented by platforms to fight the diffusion of false information.
Twelve online platform operators subject to the duty tocooperate laid down in the law have reported to Arcom : Dailymotion, Google, LinkedIn, Meta, Microsoft, Pinterest, Snap, TikTok, Twitter, Webedia, the WikimediaFoundation and Yahoo.
Fight against online hate
Platforms are required to provide means and transparency in the fight against online hate, and may face legal sanctions from Arcom if they fail to do so. An Online Hate Observatory, made provision for under the so-called "Avia law", brings together researchers, associations, operators and public authorities.
The European Union has also taken up these challenges through the Digital Services Act, which aims to set up a regulation manager adapted to these operators.
Online Hate Observatory: analysis for a better fight
The Online Hate Observatory, whose mission is to analyze and quantify the phenomenon of online hate, improve understanding of its drivers and dynamics, and encourage information sharing and feedback between stakeholders, was set up in July 2020.
Protecting works on online platforms
Arcom ensures that intellectual property rights are respected, thanks to a specific liability scheme for platforms that have a major impact on the online cultural content diffusion market.
Trusted flaggers
The European Digital Services Act(DSA) makes provision for trusted flaggers in each EU member state to report suspected illegal content to online platforms. They are appointed by the digital services coordinator of the member state in which they are located, i.e. Arcom in France.
Studies and data
How large is the audience for the major online platforms?
Arcom has set up an Observatoire des plateformes en ligne (online platform observatory) to gain a better understanding of the audience for very large platforms and search engines, and of platforms potentially subject to the Digital Services Regulation (DSR).
Other missions